Role summary

Hestercombe is a small but ambitious visitor attraction near Taunton, Somerset. Over the past 30 years, the 50 acre site has been largely restored, and offers close to 100,000 visitors per year a chance to learn, explore and relax in its four period gardens.

We're looking for somebody with experience in delivering a high quality, engaging visitor experience and events programme along with associated marketing. You’re an enthusiastic team player working within a dynamic environment but are also comfortable working on your own, a self-starter confident with using your own initiative to solve problems. Brilliantly organised, you’ll be great at planning and managing multiple priorities and always deliver to the highest of standards, combining the needs of our visitors with those of the charity.

Don't worry - we don't expect you to know everything the moment you join Hestercombe, so if you don't think you have every single bit of experience we ask for, that's ok. We're interested in candidates who are keen to learn, and want to bring energy and enthusiasm to the role!

For a full list of responsibilities, please see the Visitor Experience Manager job description.

Hestercombe is an equal opportunities employer and we welcome people from all backgrounds, genders, abilities and ethnicities.

Good to know

The Marketing, Comms & Events team is a lively, productive and fun working environment. The same can be said of the wider Hestercombe teams, in Catering, Retail, Membership, Visitor Reception and back office. We're a close-knit team where everybody knows everyone else - we succeed together, and we fail together. In terms of career progression, as we grow our operations (or as you demonstrate exceptional performance), you will likely find opportunities to grow here.

Salary & Contract

Salary: £26,000 to £28,000 (dependent on experience)

Full-time, 37.5 hours (5 days) per week. You may be expected to work occasional weekend days, Bank Holidays and evenings throughout the year. We're happy to discuss part-time / flexible working; this role would usually be mostly office-based but there is flexibility for some remote working.

Other benefits

Incentives include retail, food and drink discounts and free Hestercombe membership ~ plus, you'll have access to the beautiful gardens here to relax in.

We are keen to help you get to where you want to be, and have a small training budget to allow you to get professional training each year. Self-directed learning as part of your role, and attendance at relevant conferences or industry events is also encouraged.

You'll receive 23 days' holiday per year (plus bank / religious holidays).

How to apply

To apply, complete an application form and email to Head of Marketing & Communications Matt Philpott, along with a covering letter. If you’d like an informal chat, feel free to email or call 01823 410131 / 07976 632952.

Closing date: end of Sunday 14th August 2022

Interviews are likely to take place w/c 22nd August 2022

Hestercombe Gardens aerial Pawel Borowski DJI 0038

What's On

2022 dates for your calendar